HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All51,737Opened1,427Unresolved6,273Resolved14,539Rejected29,498
Active filters: Casino:
Clear all filters
Closed Our verdict

Other

Disputed amount: €5,000

CrownPlay Casino - Player’s account is closed and withdrawal is delayed.

CrownPlay Casino
Safety Index:High Submitted: 17 Apr 2025
Closed Our verdict

Other

Disputed amount: €500

QuickWin Casino - Player’s withdrawal requests are delayed.

QuickWin Casino
Safety Index:Very high Submitted: 17 Apr 2025
Closed Our verdict

Other

Disputed amount: €938

Instant Casino - Player's account is restricted.

Instant Casino
Safety Index:Below average Submitted: 16 Apr 2025
Closed Our verdict

Other

Disputed amount: 1,005 USD₮

BetODDS Casino - Player’s account has been closed with delayed withdrawal.

BetODDS Casino
Safety Index:Above average Submitted: 15 Apr 2025
Closed Our verdict

Other

Disputed amount: 614 USD₮

Snatch Casino - Player’s winnings haven’t been received yet.

Snatch Casino
Safety Index:High Submitted: 15 Apr 2025
Closed Our verdict

Insufficient evidence from player

Disputed amount: £300

NationalBet Casino - Player suspects unfair outcomes in the game.

NationalBet Casino
Safety Index:Below average Submitted: 14 Apr 2025
Closed Our verdict

Other

Disputed amount: $1,339

Rollbit Casino - Player's account is restricted without resolution.

Rollbit Casino
Safety Index:Below average Submitted: 14 Apr 2025
Closed Our verdict

Other

Disputed amount: €122

SevenPlay Casino - Player's winnings are not credited correctly.

SevenPlay Casino
Safety Index:Fresh casino Submitted: 14 Apr 2025
Closed Our verdict

Other

Disputed amount: 368,297 ₱

Mobile Play Casino - Player's winnings are confiscated after account restriction.

Mobile Play Casino
Safety Index:Fresh casino Submitted: 13 Apr 2025
Closed Our verdict

Other

Disputed amount: £394

Richville Casino - Player suspects scam at the casino.

Richville Casino
Safety Index:Above average Submitted: 13 Apr 2025
Show more complaints (+10)
Showing 1 - 10 of 29,498 complaints
1 2...2,950
Go to pageof 2,950 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
droodle_push_alt
Your brain is playing tricks on you. Play Droodles to take control back! Win $100 in our new competition!
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news