HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All51,737Opened1,427Unresolved6,273Resolved14,539Rejected29,498
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €1,000

24slots Casino - Withdrawal of player's winnings has been delayed.

24slots Casino
Safety Index:Very low Submitted: 14 Apr 2025
Resolved Our verdict

Case closed

Disputed amount: €186

Casinoin - Player's withdrawal is being delayed.

Casinoin
Safety Index:High Submitted: 13 Apr 2025
Resolved Our verdict

Case closed

Disputed amount: €100

Rabona Casino - Player’s withdrawal is delayed.

Rabona Casino
Safety Index:High Submitted: 13 Apr 2025
Resolved Our verdict

Case closed

Disputed amount: 16,000 INR

WinSpirit Casino - Player believes that their withdrawal has been delayed.

WinSpirit Casino
Safety Index:High Submitted: 12 Apr 2025
Resolved Our verdict

Case closed

Disputed amount: €400

Spinanga Casino - Player's withdrawal is delayed.

Spinanga Casino
Safety Index:High Submitted: 12 Apr 2025
Resolved Our verdict

Case closed

Disputed amount: €220

Malina Casino - Player’s withdrawal is delayed.

Malina Casino
Safety Index:Very high Submitted: 12 Apr 2025
Resolved Our verdict

Case closed

Disputed amount: €300

1Red Casino - Player’s account has been closed unexpectedly.

1Red Casino
Safety Index:Very low Submitted: 12 Apr 2025
Resolved Our verdict

Case closed

Disputed amount: €1,500

Vinyl Casino - Withdrawal of player's winnings has been delayed.

Vinyl Casino
Safety Index:Above average Submitted: 11 Apr 2025
Resolved Our verdict

Case closed

Disputed amount: €1,500

RoboCat Casino - Player faces delayed withdrawal issue.

RoboCat Casino
Safety Index:High Submitted: 11 Apr 2025
Resolved Our verdict

Case closed

Disputed amount: €500

Playio Casino - Player’s withdrawal has been delayed.

Playio Casino
Safety Index:Below average Submitted: 10 Apr 2025
Show more complaints (+10)
Showing 1 - 10 of 14,539 complaints
1 2...1,454
Go to pageof 1,454 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
droodle_push_alt
Your brain is playing tricks on you. Play Droodles to take control back! Win $100 in our new competition!
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news