Betico Casino Review

The player from Poland had experienced a delay in withdrawal of over 10 days. Despite multiple contacts with the casino's support, the issue had remained unresolved. However, after the player lodged a complaint with us, he had received his withdrawal, which brought the total waiting time to slightly above 10 days. Following the successful resolution, we had marked the complaint as 'resolved' in our system.

The player from Canada had deposited 105 CAD to the casino but the funds were not reflected in his account. He had also claimed an owed amount of 2600 USD in winnings. The casino had responded that the deposit was being investigated and the withdrawal requests were in process. After some time, the player confirmed that he had received his payment and requested the complaint to be closed. We had marked the complaint as 'resolved' in our system.

The player from Poland had participated in a tournament on Fairspin and had come second, expecting to receive 25% of the advertised prize pool of 5000 USDT. However, the prize pool had been reduced to 1700 USDT before the tournament ended, without a clear explanation. The player had also been unaware of a VIP level requirement to receive the full reward. After we had contacted Fairspin, they acknowledged that the tournament's Terms and Conditions had not been fully correct. The casino had offered to discuss the matter with the player via a personal assistant. The player later confirmed that he had received a compensation of 212.50 USDT from Fairspin, bringing his total tournament reward to 637.50 USDT. The player had been satisfied with the resolution and considered the complaint as resolved.

The player from Argentina had noticed his funds had disappeared from his casino account. When he reached out to the platform, they had suggested it might have been due to provider access limitations but offered no further information. He had confirmed he had completed KYC verification and had not used any bonuses. The player had made a successful withdrawal two months prior. After further discussion, the player had informed us that the issue was resolved and requested to close the complaint. We had marked the complaint as 'resolved' in our system.

The player from Brazil had encountered issues with Fairspin, as his winnings had not been deposited since January 29th, despite the casino's website having indicated that the transaction was complete. The issue had been resolved when Fairspin contacted the player and informed him that the winnings had been deposited into a different bank account. The player had confirmed this and expressed gratitude for the quick resolution of his issue. The complaint had been subsequently marked as 'resolved' by the complaints team.

The player from Brazil had experienced a delay in his withdrawal process that extended over 10 business days. Despite his account having been fully verified and his compliance with the casino's regulations, he had received no resolution from the casino's support. However, after the intervention of the Complaints Team, the casino eventually processed his withdrawal. Consequently, we had marked the complaint as resolved.

The player from Russia had difficulties with the verification process at an online casino, which prevented him from withdrawing his funds. Despite multiple attempts, the casino kept requesting additional verification. After communicating with the casino's chat and technical support for two days, the player was able to resolve the issue. We marked the complaint as 'resolved'.

The player from Sweden had deposited about $50 in XRP to Fairspin three months prior, but the money had gone missing. Despite providing all the required proofs, the issue had remained unresolved. Fairspin Casino had responded by acknowledging the issue and promptly began the process to fix the transaction. The casino confirmed that the transaction had reached the player's active balance. The player had confirmed the resolution of his issue, and we had marked the complaint as 'resolved'.

The player from Portugal had experienced consistent delays in withdrawals from the casino. Despite previous prompt payments and two years of gameplay, these recurrent delays had begun to reduce the player's trust in the reliability of the casino. The player clarified that the disputed amount was €5,000, not €50,000, and his identification had been fully approved. We had advised the player to wait at least 14 days after requesting the withdrawal before submitting a complaint. The player confirmed that the issue had been resolved, and we had subsequently closed the complaint as resolved.

The player from Portugal, who regularly made immediate withdrawals, had reported a delay in his latest withdrawal of 700 Euros. Despite having adhered to all identification norms and being a regular player for over a year, with unchanged withdrawal methods and bank, he had faced this issue. The casino responded by acknowledging the importance of transactions and asked the player to create a new withdrawal request. They had assured him that they would complete the transaction. Following this, the player confirmed that his issue had been resolved.

The player Portugal, has tried to make two small withdrawals that normally appear promptly in their account, but six hours later, they have not received anything. Attempts to receive assistance from customer support have been unsuccessful. The player later confirmed that the issue was resolved.

The player from Indonesia has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Malaysia has requested a withdrawal. Unfortunately, the payment seems to be delayed. The player stated soon after that she had received her payment but had a new issue with a lost deposit. The payment was traced to a wallet on the blockchain. After investigating further, the casino responded and stated that the amount had successfully been credited to the player's account. Consequently, the complaint was resolved.

The player from Switzerland has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Romania has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Portugal is experiencing difficulties withdrawing funds because transactions to his preferred payment methods have been declined. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Estonia is experiencing issues with a withdrawal due to an ongoing security check. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Iceland requested a withdrawal and after a long time waiting for payment decided to file a complaint. The player received payment approximately 2 months after submitting the withdrawal request due to technical issues on the payment provider's side. The complaint is resolved.