HomeOnline CasinosJugaBet Casino Review
JugaBet Casino Review
Doesn't accept players from Vietnam
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
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Payment methods
Show all (12)
  • Mastercard
  • VISA
  • Santander
  • Banco Falabella
  • Banco de Chile
  • Banco Estado
  • WebPay
  • Khipu
Withdrawal limits
 per month
$450,000
 per day
$15,000
Castianes B.V.
2023
> 10,000,000,000 ₫
OverviewBonusesUser reviews9Safety Index explainedDiscussion20Payment methods12
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JugaBet Casino Review

In this review, JugaBet Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. JugaBet Casino scored an Above average Safety Index of 6.6, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Keep reading our JugaBet Casino review to learn more about this casino and decide whether it is a good choice for you.

Is JugaBet Casino fair and safe? Safety Index explained

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our JugaBet Casino review, we extensively examined and analyzed the Terms and Conditions of JugaBet Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.

Based upon our estimates and collected information, we consider JugaBet Casino a small to medium-sized online casino. This casino has a high value of denied payouts in player complaints with respect to its size. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we are aware, no relevant casino blacklists mention JugaBet Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

Taking into account all factors in our review, JugaBet Casino has scored a Safety Index of 6.6, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.

Terms and Conditions of JugaBet Casino evaluated

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of JugaBet Casino to be somewhat unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about JugaBet Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 392 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

JugaBet Casino user feedback and reviews evaluated

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

So far, we have received only 7 player reviews of JugaBet Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Licenses and company data

JugaBet Casino is owned by Castianes B.V. and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.

JugaBet Casino has licenses from licensing organizations in the following countries or regions: Comoros (Anjouan Gaming), Curaçao (Curaçao Gaming Control Board).

Payment methods, win and withdrawal limits

JugaBet Casino supports 12 payment options. This includes: Mastercard, VISA, Santander, Scotiabank, Tether (USDT), Banco BCI, Banco Falabella, Mach, Banco de Chile, Banco Estado, WebPay, Khipu.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
USD 15,000 per day USD 1,000,000 per spin
USD 450,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at JugaBet Casino in the table below.

Language Website Customer support Live chat
English Yes No No
Spanish Yes Yes Yes24/7

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at JugaBet Casino, managing your account, withdrawals, or other matters. JugaBet Casino has an average customer support, judging by the results of our testing.

JugaBet Casino casino games and slots

JugaBet Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 80 game providers are offered. This includes NetEnt, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Rival, Big Time Gaming, Playson, ELK Studios, Ezugi, Endorphina, Wazdan, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, High 5 Games, Relax Gaming, Betgames, Smartsoft Gaming, Boldplay, Turbo Games, Platipus, Swintt, InBet Games, Amigo Gaming, Spinmatic, G Games, Apollo Games, Aviatrix, NetGaming, Spribe, Gamomat, JDB Gaming, TrueLab Games, Spearhead Studios, DLV, Mascot Gaming, Onlyplay, Amusnet (EGT), Silver Bullet, PGsoft (Pocket Games Soft), Iconic Gaming, Oryx Gaming, Leap Gaming, FunTa Gaming, Gamebeat, Fugaso, Felix Gaming, Split the Pot, Skywind Group, Stakelogic, Caleta Gaming, Fazi, Live88, Blue Guru Games, 3 Oaks Gaming, Gamzix, Zillion Games, Gaming Realms, Thunderspin, EGT Digital, Barbara Bang, TopSpin Games, Triple Cherry, 7Mojos, Hacksaw Gaming, Netgame, Ruby Play, 5Men Gaming, Ka Gaming.

Bonuses and codes offered by JugaBet Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There are currently 10 bonuses from JugaBet Casino in our database, and all offers are listed in the 'Bonuses' section.

Note: Our separate page features details on JugaBet Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (12)
  • Mastercard
  • VISA
  • Santander
  • Banco Falabella
  • Banco de Chile
  • Banco Estado
  • WebPay
  • Khipu
Withdrawal limits
 per month
$450,000
 per day
$15,000

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (2)
Only Spanish customer support
Only Spanish live chat

Game providers
Show all (80)

  • NetEnt
  • Nolimit City
  • Playtech
  • TaDa Gaming
  • Play'n GO
  • Blueprint Gaming
  • Evolution Gaming
  • Pragmatic Play
CASINO SCREENSHOTS
jugabet_casino_game_gallery_desktop
jugabet_casino_promotions_desktop
jugabet_casino_homepage_mobile
jugabet_casino_game_gallery_mobile
jugabet_casino_promotions_mobile

Positives

  • Good selection of game providers
  • Good selection of games
  • Live chat support is available 24/7

Negatives

  • Limited responsible gaming options
  • Company focuses on sports betting rather than the casino

Interesting facts

  • Small casino targeting Chile
Author & Guarantor: Natalia Burlutskaia Last updated: 30 Sep 2024 Anything incorrect or missing? Let me know
Casino Bonuses

JugaBet Casino bonuses

Browse all bonuses offered by JugaBet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (9)

User reviews of JugaBet Casino

This is a place to share experience with JugaBet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 9 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

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• yesterday
I used to think all online casinos were pure scams, but Jugabet changed my mind a bit. I've already withdrawn money twice without delay, and technical support responds appropriately, without copying and pasting. Plus, it's clear they take data seriously: no spam and no weird calls. The interface is simple, and the bonuses are great.
  • Successful withdrawal of money twice, without delays
  • Technical support responds to the case
  • Serious attitude towards data: no spam or suspicious calls
  • I always want more bonuses
• 4 days ago
A friend recently recommended I try Jugabet. Honestly, I was wary—I'd already been burned by other sites—but everything has been much smoother here: my data is secure, it doesn't appear anywhere, and I was able to withdraw my winnings without any strings attached. The interface is clear; I don't have to call a shaman to find my balance. And the bonuses aren't fake: they gave me free spins, and I even won with them. So far, so good.
  • real bonds
  • clear interface
  • I haven't figured it out yet.
• 5 months ago
I CREATED MY ACCOUNT, PLAYED, DEPOSIT AND WITHDRAWED WITHOUT PROBLEMS. THEY ASKED ME FOR ADDITIONAL VERIFICATION, A SELFIE WITH A WRITTEN SHEET AND A BANK STATEMENT. I SENT AND EVERYTHING WAS OK. THE NEXT MONTH THEY ASKED ME FOR THE SAME THING AGAIN, SOMETHING TOTALLY CRAZY. I SENT AN UPDATED ONE AGAIN AND THEY TOLD ME THAT I DIDN'T PASS THE VALIDATION AND THEY TOOK ALL MY MONEY FROM ME, MY LAST DEPOSITS. THEY TOOK IT FROM ME.
  • NOTHING POSITIVE
  • TERRIBLE, THEY TAKE YOUR MONEY, EVEN THOUGH YOU PASS VERIFICATIONS. I DO NOT RECOMMEND IT.
• 1 year ago
JugaBet stands out as a promising site with a wide range of exciting games. Its bonuses are especially attractive and beneficial for players. However, the withdrawal limits for newcomers are disappointing as they could negatively affect the gaming experience for all users.
• 1 year ago
Bad customer service...horrible, they don't solve anything and you have to wait like 1 hour for them to laugh at the customer
  • Bad customer service
  • The bonuses do not arrive
  • In the face of any problem, it is certain that you are going to lose, no one can solve anything, so it is better not to win large amounts.
• 1 year ago
Terrible service
RTP must be something totally manipulated.
Please play
  • Nothing
  • Customer Support
  • Nala explanation for what it is!!!
• 1 year ago
Hello, the casino is a scam, it cancels withdrawals and sets withdrawal limits, for example if you won a high amount, they will reject all withdrawals, ALL of them, then they will block your account so that you cannot generate more withdrawal requests, and after claiming you can withdraw a very low amount and only every 24 hours! It is a total scam, they force you to withdraw leftovers and to withdraw 1m pesos and they limit your withdrawals to 120 thousand pesos every 24 hours..., It will take you a thousand years to withdraw!!, do not play in jugabet, this betting house also presents complaints to the superintendence of casinos in Chile for theft of funds from players for no reason. Do not play on jugabet!
  • They reject all your withdrawals
  • They block you from being able to generate withdrawals
  • They limit withdrawals to very low amounts and every 24 hours
• 1 year ago
I have seen some negative comments about this site and in my case at least I have not had any problems when I have made money withdrawals. The experience is generally good, except for sometimes the support, but from the beginning until now it has improved a little.
  • Quick withdrawals
  • Good variety of casino games
  • Easy to use interface
  • Customer support a little slow
• 1 year ago
I had a very good experience! I won 756 thousand pesos and they paid me the same day.

Deposits and withdrawals are very fast.

They have many slots and good promos
  • Quick withdrawals
  • Many methods to deposit
Safety Index explained

Safety Index of JugaBet Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of JugaBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average6.6/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about JugaBet Casino and related casinos (8)

8All0Opened2Unresolved1Resolved5Rejected

Complaints directly about JugaBet Casino

Discussion

JugaBet Casino Discussion

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Payment methods

JugaBet Casino payment methods

MastercardVISASantanderBanco FalabellaBanco de ChileBanco EstadoWebPayKhipuTether (USDT)Banco BCIMachScotiabank
Currencies
CLP
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